Preamble
"JDWORLD" (hereinafter the "Site") is owned and operated by "JAPAN DEAL WORLD G.K." (hereinafter the "Seller"), located in Tokyo, Japan.
The Site has been operating since 2022.
The terms and conditions and this contract are governed by Japanese law.
Company identity
Name : JAPAN DEAL WORLD G.K.
Address: 3-chōme-14-6 Tabatashinmachi, Kita City
CP: Tokyo 114-0012
JAPAN
1 - Acceptance of conditions
The Buyer recognizes to have taken knowledge, at the time of the placing of order, of the particular conditions of sale stated on this screen and expressly declares to accept them without reserve. The present general conditions of sale govern the contractual relations between the company JAPAN DEAL WORLD G.K and its customer, the two parts accepting them without reserve.
These general terms and conditions of sale shall prevail over any other terms and conditions appearing in any other document, unless a prior, express and written derogation is made.
Orders placed on the Site, their conditions and their execution are governed by Japanese law.
2 - Formation of the contract and orders
2-1 Conditions for placing an order
All orders imply full and unconditional acceptance of these general terms and conditions of sale.
The Buyer declares that he/she is at least 18 years of age and has the legal capacity or is the holder of a parental authorisation to place an order on the Site.
From the moment the Buyer has placed his/her order by clicking on the validation icon, he/she is considered to have knowingly and unreservedly accepted the present general conditions of sale, the prices, volumes and quantities of the products offered for sale and ordered.
After placing an order, the Buyer will receive an automatic e-mail confirmation detailing the order. The Purchaser will be informed at each stage of the order process until the products are shipped (by e-mail, and by visiting "JDWorld > My Account > Order History").
The sale will only be considered final after the Seller has sent the Buyer confirmation of the order and has collected the full price.
The Seller recommends that the Buyer keeps this information on a paper or computer document.
2-2 Prices/rates
The prices displayed on the Site are indicated in Euro (€), excluding shipping costs.
Only the price indicated in the e-mail confirming acceptance of the Buyer's order is the final price. This price includes the price of the product(s) (including handling, packaging and storage costs), as well as transport costs and any charges.
If an item's price is lowered on the site. We will give you a credit note for the difference if you place your order within 24 hours of the price change.
Refund of shipping costs following a request to combine an order
In the case of a grouping of orders, the customer can ask customer service for a refund of the difference in delivery costs.
This refund can only be made in the form of a credit note that can only be used on the site.
2-3 Product characteristics
All products on the Site are original Japanese versions.
The Buyer may, prior to placing an order, take note on the Site of the essential characteristics of the product(s) he wishes to order, and ensure that they are compatible with his video installation.
The Seller reserves the right to modify the product range, in particular according to the constraints of its suppliers.
The photographs, graphics and descriptions of the products offered for sale are indicative only and are not binding on the Seller.
In the event that a supplier modifies a product, the Seller shall not be liable for the graphic representation of the product, nor shall it affect the validity of the sale.
2-4 Restriction and availability
Unless otherwise stated on the product page, there is no restriction on the number of products that can be ordered, subject to availability.
The Site informs the Buyer of the availability of the items sold on the information page of each item.
If, despite the Seller's vigilance, the items are unavailable, the Site will inform the Buyer by e-mail as soon as possible. In case of permanent unavailability, the order will be cancelled.
2-5 Cancellations
For any cancellation of an order or pre-order by the customer, a penalty of 20% of the order price will be applied and a refund of the order will only be possible up to 80% of the order price. It is possible to request a full refund of the order in the form of a credit note to be used on the site.
In the case of postponement of an article to a later date by the supplier
Postponements of items by the supplier are beyond our control, so the same refund rules as above apply.
The value of the order or product will be refunded in full in the event of a stock error by us or our supplier.
If you request a refund for an item that you have missed and that has been returned to us, as the shipment has already been made, the shipping costs will not be refunded under any circumstances.
Depending on the situation, the items ordered, and the Buyer's order history, a solution may be found on a case-by-case basis.
If the purchaser decides to use a third party service or to make a stop payment in order to have an order refunded, he will be blacklisted and will not be allowed to use the site.
Refunds on PayPal orders older than 6 months.
If you want a refund for an order older than 6 months paid via PayPal, the PayPal transfer fees are to be paid by the buyer.
3 - Payment
Payment must be made at the time of ordering by the Buyer. At no time may the sums paid be considered as a deposit or advance payment.
The Seller shall collect the full amount of the order at the time of validation of the order.
All orders are payable in Euro (€) subject to the payment method chosen by the Buyer.
The Buyer guarantees to the Seller that he has the necessary authorisations to use the method of payment he has chosen, when registering the order.
The Seller reserves the right to suspend or cancel any order and/or delivery, whatever its nature and level of execution, in the event of non-payment of any sum due by the Buyer or in the event of a payment incident.
Penalties of an amount equal to the legal interest rate increased by five points are automatically applicable to amounts unpaid at the end of a period of ten days following the date of invoicing or upon notification of the rejection of bank payment for any other means of payment. The delivery of any new order may be suspended in the event of late payment of a previous order, notwithstanding the provisions hereof.
The Seller reserves the right to request a photocopy of the Buyer's identity card and proof of address for any payment by credit card.
In the context of the fight against Internet fraud, information relating to the Buyer's order may be transmitted to any third party for verification.
4 - Delivery and acceptance
4-1 General rules
The products will be delivered to the address indicated by the Buyer on the order form. The Buyer is required to check the condition of the packaging of the goods and to report any damage to the carrier at the time of delivery, as well as to the Seller, as soon as possible (and enclosing one or more photographs).
The Site offers several shipping methods. These are left to the choice of the Buyer. The related shipping costs are automatically calculated when the order is placed.
Processing times for new orders are generally between 2 and 7 days. In the event of high activity, these times may be exceeded and cannot be used to justify a cancellation or refund.
The average delivery times for the delivery of goods from the JAPAN DEAL WORLD G.K. warehouse are as follows:
FEDEX: 3 to 4 days from the day of shipment
E-Packet: 5 to 10 days from the day of dispatch.
VESSEL: 1 to 3 months from the day of shipment.
To view the characteristics of the above shipping methods, please see the "shipping methods" section.
These deadlines are communicated as an indication. Any overrun shall not give rise to damages, withholding or cancellation of the order by the Buyer.
4-2 Customs duties
Any order placed on the Site may be subject to possible taxes and customs duties that are imposed when the package reaches its destination. These customs duties and taxes, if any, related to the delivery of an item are the responsibility of the Buyer. The Seller is not obliged to check and inform the Buyer of the applicable customs duties and taxes. To find out about them, the Seller advises the Buyer to check with the competent authorities in his country.
4-3 Quality or compliance problems
In the event of delivery of a product that does not correspond to the order (damaged or non-conforming), the Buyer must make a complaint within 7 days of signing the delivery note.
Complaints should be addressed to the Seller's Customer Service Department, and should include:
- the Buyer's contact details.
- the order number.
- the references of the product(s).
- the reasons for the complaint.
The return of the products will have to be carried out within seven working days as from the confirmation of return by the Customer service of the company JAPAN DEAL WORLD G.K.
Otherwise, the Seller will not exchange or reimburse the products thus ordered.
Any product to be exchanged or refunded must be returned to the Seller in its original condition and packaging and must include the entire product and its accessories.
The shipping costs are at the expense of the Buyer.
All risks related to the return of the product are at the Buyer's expense.
If the above procedure is not followed and the time limits indicated are not respected, the Buyer will not be able to make any claim for non-conformity or apparent defect of the products delivered, the products being then deemed to be in conformity and free of any apparent defect.
5- Force majeure
Neither party shall have failed to fulfil its contractual obligations to the extent that their performance is delayed, hindered or prevented by an act of God or force majeure. An act of God or force majeure shall be deemed to be any irresistible fact or circumstance, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts. The party affected by such circumstances shall notify the other party within ten working days of becoming aware of them. The two parties shall then, within one month, unless the force majeure event makes it impossible, meet to examine the impact of the event and agree on the conditions under which the performance of the contract shall be continued. If the force majeure event lasts for more than three months, these general conditions may be terminated by the party
injured. Expressly, the following are considered to be cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the French courts and tribunals: the blocking of means of transport or supply, earthquakes, fires, storms, floods, lightning; the stoppage of telecommunication networks or difficulties specific to telecommunication networks external to the customers.
6 - Liability
The Seller shall not be liable for any indirect damage that may arise from the purchase of the products.
The Seller shall not be liable for any loss of data or files. It is the Buyer's responsibility to make all necessary backups.
The total or partial impossibility to use the products, notably due to an incompatibility of equipment, cannot engage the responsibility of the Seller nor give rise to any compensation or refund.
7 - No partial validation
If one or more of the provisions of these general terms and conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other provisions will retain all their force and scope.
8 - Non-waiver
The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these general terms and conditions shall not be interpreted for the future as a waiver of the obligation in question.
9 - Title
In case of difficulty of interpretation between any of the headings in the clauses and any of the clauses, the headings shall be declared non-existent.
10 - Applicable law
In the event of a dispute or claim, the consumer shall first contact the Seller to obtain an amicable solution.
11 - Information Technology and Civil Liberties
The information requested from the consumer is necessary for the processing of his order and may be communicated to the Seller's contractual partners involved in the execution of this order. The consumer can write to the Seller to oppose such communication, or to exercise his rights of access, rectification with regard to the information concerning him and appearing in the files of the company JAPAN DEAL WORLD G.K.